Client Satisfaction Survey Results 2020

2020 client survey

We completed the end of the year by sending out a client satisfaction survey to our clients. We really wanted to understand what we were doing well at and what areas could use improvement. This is very important to us because it is the best way for us to get direct feedback from our clients to help us improve our services and business. We also want to be transparent about the feedback we received. Below is an infographic the explains the results we got. We are very happy with our 2020 survey results and hope to continue to provide our clients with the best service possible.

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Jennifer Devine

I'm an experienced finance professional with more than 20 years of experience. I've held several Controller positions throughout my career, most notably with an internationally respected commercial real estate investment, management, and brokerage firm. In this role, I was responsible for all aspects of accounting across the company's many operational divisions - including internet services, real estate development, property management, and brokerage services. As our company operated in multiple countries and currencies, it was essential to me that all financial reports were accurate and compliant.